TechForge is a Strategic IT provider which means that we don't just provide you with a list of services that you might like. We research your business and we produce a plan for your business with clear outcomes and objectives. That plan is the TechAssure Plan.
The TechAssure Plan is the foundation of a smoothly operating and profitable business — we take care of your systems so you can focus on your business. Take the headache out of keeping your computers operational and let us take care of it all. Through the TechAssure Plan we provide you with a Chief Information Officer who knows your company and how to keep your systems running.
Your company needs to communicate. How you communicate to your clients and your employees can set you apart from the competition.
We know that communication is important to you. That's
why we started offering Business Communication Link, an always there communication system
that includes e-mail, contacts, calendar, and tasks that are all available to your entire business at all times.
We believe that a proper Tech Support service is centered around maintenance. Why? Because wouldn't you rather
pay for uptime? We think so since if you pay for downtime you have to pay twice, once to pay for the incident, then
again with time you lost from being down, or even the customers you lost.
We are able to prevent down time through our Monthly Maintenance, your systems will get preventative check-ups so
that they don't fail you when you need them most.
You want peace of mind on top of a prevention plan so that if things go wrong you're still taken care of. We provide emergency assistance if for some reason your system goes down. You get a 24/7 cell phone Help Desk with a guaranteed two-hour response time during business hours (four hours on nights and weekends).
Your data, where you want it: safe and secure, yet easily accessible to your business.
We will provide the systems and software needed to protect you from both
intruders and hardware or software failures. You will have off-site storage
(1GB, upgradable) and we'll take care of creating multiple backups to keep your data safe.
This is what makes us more than just tech support to your business.
We evaluate your business every step of the way, developing a plan
for your business that takes your technology assets and lines them up with your business goals.
This starts from day one and never ends. We continuously evaluate your technology assets and the
way you do business to see where we can save you time and money. We help your business do more.
You want cost-effective solutions to your company's computer needs. We realize that information technology is critical to your business. When technology breaks down your business suffers. That's why we keep your technology working for you — so that you can focus your efforts on your business — not your computer systems.
Just a fix isn't the answer, because even a timely fix takes precious time away from your company's ability to be profitable. We don't just fix your computer technology problems — we prevent problems.
We are constantly looking to provide our clients with new services that help them do business faster and easier. Here you'll read about the new services that we're ready to talk about.
Click below to read about new services that we are offering.
As an added benifit to all our clients we are proud to announce that we will be offering Custom Microsoft Windows Installations. What exactly is that? We have taken our extensive knowledge of Microsoft Windows and matched it with our knowledge of business to create a trim installation that saves the precious resources of your computers for what you want them for while maintaining all the features. The article focuses on the new Microsoft Windows Vista, but we offer Custom Installations on Windows XP as well.